We have a 100% Satisfaction Guarantee return policy. We stand by our products. If you are not fully satisfied at any time with your purchase, simply return the item and we will issue you a full refund. No questions asked. Shipping and handling is non-refundable.

Note: This policy does not include event passes. All event passes are nonrefundable.

Please contact Customer Care at 1-800-234-3368 or e-mail Customer Service to arrange a return.